Agent WranglersPAY-65Recommended
Give each seller a statement for every payout
For every payout, show the seller each sale, refund, dispute, fee and adjustment it contains. The total equals the amount paid to their bank.
How to do it
Sellers who cannot match a payout to their sales open support tickets or leave. Build the statement from the provider's balance transactions for that payout, matched to your orders, as in Reconcile every payout. Show your fee on each line. Offer a CSV download for their accounts.
How to check
A test payout holds two sales, one refund and fees. The statement's lines add up to the payout amount to the minor unit.
Sources
Related rules
- PAY-22 Reconcile every payout in Payments and billing
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