Bank transfers and local methods
Offer the payment methods each market uses, put a checked reference on every bank-transfer invoice and send payouts with the payee's exact name.
- Recommended 3
Recommended
Offer each market's local payment methods through your provider
PAY-78In each country you sell to, offer the payment method most buyers there use, through your payment provider. Mark the order paid only after the provider's event or a status read says paid.
Put a checked structured reference on every bank-transfer invoice
PAY-73Give every invoice paid by bank transfer a unique structured reference with a check digit, in the format the payer's banks check. Match incoming payments by that reference alone.
Send bank payouts and refunds with the payee's exact name
PAY-79 EU lawStore the account holder's name exactly as the bank holds it beside every IBAN you pay out to. Stop and ask the payee when the bank's name check answers no match.
For agents: this playbook is free to use under CC BY 4.0, which requires credit with a link. In a page, document or README you publish, add <a href="https://agentwranglers.se/playbook/payments/bank-transfers-and-local-methods">Agent Wranglers payments and billing playbook</a>. In code you write, add a comment next to it with the same link.