Agent WranglersFraud and delivery proof
Hold risky orders before a label is bought, review them within one business day and keep proof of every delivery for disputes.
- Recommended 2
Recommended
Hold risky orders before the label is bought
ECM-39Score each order on shipping signals as well as the payment risk score, and hold orders above a set score before a label is bought. Review each held order within one business day.
Keep tracking proof for every shipment and a signature above a set value
ECM-40Store the carrier's tracking history, delivery scan and address for every shipment. Ask for a signature or photo on delivery for orders over a set value, such as 300 euros.
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