Agent WranglersResearch and structure
Watch people use the product before launch, test the menu structure with the words users choose, and fix what stops them finishing a task.
- Recommended 2
Recommended
Test each main task with five users before launch
UXD-9Before a launch or a redesign, watch at least five people from the target group try each main task without help. Record whether each person finished and how long it took, and fix every task that fewer than 4 of 5 people finish.
Tree test the navigation before you build it
UXD-10Name menu groups from an open card sort with the users' own words. Then tree test the text-only menu. Change it until at least 70% of participants find each main item on their first path.
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