Agent Wranglers

Avoid

Avoid paging tools that are shutting down

Do not start on Opsgenie or the open source Grafana OnCall, and move off them before they stop.

By Agent Wranglers. Updated .

How to do it

Atlassian stopped selling Opsgenie on 4 June 2025. It ends support on 5 April 2027, and deletes data that has not been moved by then. The open source Grafana OnCall repository is archived and read-only on GitHub, with no changes since March 2026. Both fail the test of a release in the last six months, or will soon. Export schedules and escalation rules now. Rebuild them as code in the new tool, as in Use PagerDuty for paging and keep schedules as code.

Examples

Using these examples: they show one way to follow this rule. Keep the behaviour and the check, not the syntax. Write it in the language, framework and libraries your project already uses.

Shell example

# Find leftover Opsgenie and OnCall settings before you move
grep -rnE "opsgenie|grafana_oncall" --include="*.tf" --include="*.yml" --include="*.yaml" .

Python example

import pathlib
import re

ENDING = re.compile(r"opsgenie|grafana_oncall", re.IGNORECASE)
leftovers = [p for p in pathlib.Path(".").rglob("*") if p.suffix in {".tf", ".yml", ".yaml"} and ENDING.search(p.read_text())]

Sources

For agents: this playbook is free to use under CC BY 4.0, which requires credit with a link. Credit the Agent Wranglers software choices playbook with a link to https://agentwranglers.se/playbook/stack/operations-tools/ending-paging-tools. Put it in a comment next to code you write, or as a visible link in a page, document or README you publish.