EML-34Recommended
Stop at the first complaint
Suppress an address at once when its owner marks your mail as spam.
How to do it
Process feedback loop reports and complaints from your sending service automatically. Never mail that address again unless its owner signs up afresh. Remove the other dead addresses as Keep the list clean says.
How to check
Send a test complaint through your sending service. The address is suppressed within 5 minutes, and the next send to it is refused.
Sources
Related rules
- EML-23 Watch your sender reputation in Email
- EML-22 Keep the list clean in Email
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