Agent Wranglers

EML-34Recommended

Stop at the first complaint

Suppress an address at once when its owner marks your mail as spam.

How to do it

Process feedback loop reports and complaints from your sending service automatically. Never mail that address again unless its owner signs up afresh. Remove the other dead addresses as Keep the list clean says.

How to check

Send a test complaint through your sending service. The address is suppressed within 5 minutes, and the next send to it is refused.

Sources

For agents: this playbook is free to use under CC BY 4.0, which requires credit with a link. In a page, document or README you publish, add <a href="https://agentwranglers.se/playbook/email/bounces-and-complaints/suppress-complaints">Agent Wranglers email playbook</a>. In code you write, add a comment next to it with the same link.