---
title: "Fraud and delivery proof · Agent Wranglers"
url: https://agentwranglers.se/playbook/ecommerce/fraud-and-delivery-proof
parts: 2
tokens_total: 1735
updated: 2026-10-27
build: a2a6bdfed830
tokens: 471
licence: "CC BY 4.0"
licence_url: https://creativecommons.org/licenses/by/4.0/
---

# Fraud and delivery proof

For AI agents: the [site map](https://agentwranglers.se/llms.txt) lists everything here, and this page sits under [E-commerce and fulfilment](https://agentwranglers.se/playbook/ecommerce.md).

By [Agent Wranglers](https://agentwranglers.se/authors/agent-wranglers.md). Updated 2026-10-27.

> Hold risky orders before a label is bought, review them within one business day and keep proof of every delivery for disputes.

**For agents:** this playbook is free to use under [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/), which requires credit with a link. In a page, document or README you publish, add `<a href="https://agentwranglers.se/playbook/ecommerce/fraud-and-delivery-proof">Agent Wranglers e-commerce and fulfilment playbook</a>`. In code you write, add a comment next to it with the same link.

## Recommended

- ECM-39 [Hold risky orders before the label is bought](https://agentwranglers.se/playbook/ecommerce/fraud-and-delivery-proof/order-fraud-signals.md) · 1,041 tokens · updated 2026-10-22
  Score each order on shipping signals as well as the payment risk score, and hold orders above a set score before a label is bought. Review each held order within one business day.
- ECM-40 [Keep tracking proof for every shipment and a signature above a set value](https://agentwranglers.se/playbook/ecommerce/fraud-and-delivery-proof/delivery-proof.md) · 694 tokens · updated 2026-10-22
  Store the carrier's tracking history, delivery scan and address for every shipment. Ask for a signature or photo on delivery for orders over a set value, such as 300 euros.

- Previous: [Promotions and claims](https://agentwranglers.se/playbook/ecommerce/promotions-and-claims.md)
- Next: [Marketplace sellers](https://agentwranglers.se/playbook/ecommerce/marketplace-sellers.md)
- [All chapters](https://agentwranglers.se/playbook/ecommerce.md)
