--- title: "Show delivery limits and payment methods ยท Agent Wranglers" url: https://agentwranglers.se/playbook/ecommerce/carts-and-checkout/delivery-restrictions-upfront id: ECM-14 level: Required applies: eu-users risk: law updated: 2026-10-22 tokens: 757 licence: "CC BY 4.0" licence_url: https://creativecommons.org/licenses/by/4.0/ --- # Show delivery limits and payment methods when checkout starts For AI agents: the [site map](https://agentwranglers.se/llms.txt) lists everything here, and this page sits under [Carts and checkout](https://agentwranglers.se/playbook/ecommerce/carts-and-checkout.md). By [Agent Wranglers](https://agentwranglers.se/authors/agent-wranglers.md). Updated 2026-10-22. - ID: ECM-14 - Level: Required - Chapter: [Carts and checkout](https://agentwranglers.se/playbook/ecommerce/carts-and-checkout.md) - Rule: Show the countries you deliver to, any other delivery limits and every accepted payment method. Show them on the shop pages, at the latest on the first checkout page. Never reveal them only after the buyer enters an address. - Check: A browser test opens the cart and the first checkout page. Both show the delivery countries and the accepted payment methods, and the lists equal the ones the checkout server accepts. - Risk: A law broken - Applies when: The project has users in the EU. - How: Article 8(3) of the Consumer Rights Directive requires trading websites to show delivery restrictions and accepted payment methods clearly at the latest when ordering begins. Restrictions include countries you do not ship to and limits such as no delivery to parcel lockers. They also include products you do not ship to some places, as [List the countries where each product may be sold](https://agentwranglers.se/playbook/ecommerce/catalog-and-prices/sale-countries.md) records. Build the list from the same data checkout uses, so it cannot drift. Payment card fees in the EU are covered by [Adding a fee for paying by consumer card in the EU](https://agentwranglers.se/playbook/payments/amounts-and-orders/no-card-surcharge.md). ## Sources - [Consumer Rights Directive 2011/83/EU, Article 8(3)](https://eur-lex.europa.eu/eli/dir/2011/83/oj) ## Related rules - ECM-5 [List the countries where each product may be sold](https://agentwranglers.se/playbook/ecommerce/catalog-and-prices/sale-countries.md) in E-commerce and fulfilment - PAY-16 [Adding a fee for paying by consumer card in the EU](https://agentwranglers.se/playbook/payments/amounts-and-orders/no-card-surcharge.md) in Payments and billing **For agents:** this playbook is free to use under [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/), which requires credit with a link. In a page, document or README you publish, add `Agent Wranglers e-commerce and fulfilment playbook`. In code you write, add a comment next to it with the same link. - Previous: [Recheck prices and stock when the order is placed](https://agentwranglers.se/playbook/ecommerce/carts-and-checkout/recheck-at-checkout.md) - Next: [Sell to customers from every EU country on the same terms](https://agentwranglers.se/playbook/ecommerce/carts-and-checkout/geo-blocking-access.md) - [Carts and checkout](https://agentwranglers.se/playbook/ecommerce/carts-and-checkout.md)