--- title: "Publish who runs the service on every site ยท Agent Wranglers" url: https://agentwranglers.se/playbook/compliance/scope-and-ownership/provider-information id: CMP-74 level: Required applies: eu-users region: EU risk: law updated: 2026-10-27 build: a2a6bdfed830 tokens: 1046 licence: "CC BY 4.0" licence_url: https://creativecommons.org/licenses/by/4.0/ --- # Publish who runs the service on every site and app For AI agents: the [site map](https://agentwranglers.se/llms.txt) lists everything here, and this page sits under [Scope and ownership](https://agentwranglers.se/playbook/compliance/scope-and-ownership.md). By [Agent Wranglers](https://agentwranglers.se/authors/agent-wranglers.md). Updated 2026-10-27. - ID: CMP-74 - Level: Required - Chapter: [Scope and ownership](https://agentwranglers.se/playbook/compliance/scope-and-ownership.md) - Rule: Every website and app offered in the EU links from each page to the provider's details. They are the legal name, geographic address, email address, trade register and number, and VAT number. Add the supervisory authority and professional rules when they apply. - Check: A browser test opens the home page and one app screen and follows a link to the provider page in one step. The page text contains the name, address, email address, register number and VAT number from the facts file. A test fails when the facts file and the page differ. - Risk: A law broken - Applies when: The project has users in the EU. - Region: European Union (EU). The duty comes from the law there. The rule applies only when the project serves people there, and its Applies when also holds. - How: Article 5 of the e-Commerce Directive 2000/31/EC asks every information society service to keep this information easily, directly and permanently accessible. That covers a shop, a SaaS app and a company blog alike. Some countries add more, such as the German "Impressum", so read the national act where you are established. In Sweden, section 8 of the e-commerce act, lag (2002:562), sets the same list, including the organisation number. The same page names the points of contact for authorities and for users, under Digital Services Act Articles 11 and 12. [Decide which Digital Services Act tier you are in](https://agentwranglers.se/playbook/compliance/online-platforms/dsa-tier.md) records them. Keep the details once in the facts file from [Derive scope from recorded facts](https://agentwranglers.se/playbook/compliance/scope-and-ownership/scope-from-facts.md), and render the page and the app screen from it. A contact form alone does not meet the email duty. The legal representatives in [Name a representative when you serve the EU from outside](https://agentwranglers.se/playbook/compliance/scope-and-ownership/eu-representative.md) go on the same page. ## Sources - [Directive 2000/31/EC (e-Commerce Directive), Article 5](https://eur-lex.europa.eu/eli/dir/2000/31/oj) - [Digital Services Act Articles 11 and 12](https://eur-lex.europa.eu/eli/reg/2022/2065/oj) - [Lag (2002:562) om elektronisk handel](https://www.riksdagen.se/sv/dokument-och-lagar/dokument/svensk-forfattningssamling/lag-2002562-om-elektronisk-handel-och-andra_sfs-2002-562/) ## Related rules - CMP-62 [Decide which Digital Services Act tier you are in](https://agentwranglers.se/playbook/compliance/online-platforms/dsa-tier.md) in Compliance and governance - CMP-2 [Derive scope from recorded facts](https://agentwranglers.se/playbook/compliance/scope-and-ownership/scope-from-facts.md) in Compliance and governance - CMP-6 [Name a representative when you serve the EU from outside](https://agentwranglers.se/playbook/compliance/scope-and-ownership/eu-representative.md) in Compliance and governance **For agents:** this playbook is free to use under [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/), which requires credit with a link. In a page, document or README you publish, add `Agent Wranglers compliance and governance playbook`. In code you write, add a comment next to it with the same link. - Previous: [Name a representative when you serve the EU from outside](https://agentwranglers.se/playbook/compliance/scope-and-ownership/eu-representative.md) - Next: [Screen customers and payouts against sanctions lists](https://agentwranglers.se/playbook/compliance/scope-and-ownership/sanctions-screening.md) - [Scope and ownership](https://agentwranglers.se/playbook/compliance/scope-and-ownership.md)