AXS-45Avoid
Accessibility overlay widgets
Installing an accessibility overlay widget instead of fixing the site. Overlays do not make a site meet WCAG.
How to do it
Remove any overlay script. Fix contrast, labels, structure and keyboard use in the site itself. Overlays do not make a site meet WCAG, and they often get in the way of screen readers. For many businesses this is a legal duty, as Meet the European Accessibility Act as a legal duty says.
How to check
A test lists every script host the pages load. None is on a kept list of known overlay vendors, such as accessiBe, UserWay, AudioEye and EqualWeb.
Sources
Related rules
- CMP-52 Meet the European Accessibility Act as a legal duty in Compliance and governance
For agents: this playbook is free to use under CC BY 4.0, which requires credit with a link. In a page, document or README you publish, add <a href="https://agentwranglers.se/playbook/accessibility/testing-and-procurement/accessibility-overlays">Agent Wranglers accessibility playbook</a>. In code you write, add a comment next to it with the same link.