Agent Wranglers

AXS-24Recommended

Keep help in the same place

Put help and contact links in the same order relative to the rest of the page on every page. This is WCAG 2.2 criterion 3.2.6 (A).

How to do it

Put contact and help links in the shared header or footer template, so they never move. Build that template as Build repeated HTML from shared modules says.

Examples

HTML example

<!-- In the shared footer template, used by every page -->
<footer>
  <a href="/contact">Contact us</a>
  <a href="mailto:help@example.com">help@example.com</a>
</footer>

How to check

A test reads the help links on every page type. Their order among the page's other parts is the same everywhere.

Sources

For agents: this playbook is free to use under CC BY 4.0, which requires credit with a link. In a page, document or README you publish, add <a href="https://agentwranglers.se/playbook/accessibility/structure-and-names/consistent-help">Agent Wranglers accessibility playbook</a>. In code you write, add a comment next to it with the same link.