Agent Wranglers

AXS-62Recommended

Test with disabled people

Before a new product or a redesign launches, watch at least 3 people who use assistive technology every day try its critical journeys. Fix what blocks them before launch.

By Agent Wranglers. Updated .

How to do it

Automated scans and your own screen reader runs find the rule breaks. They miss what confuses someone who uses these tools all day. Recruit people with different needs, such as a screen reader user, a magnifier user and a voice control user, and pay them for their time. Let them use their own device and settings. Give tasks, not instructions, and note where each person gets stuck. The automated base stays in Check accessibility in every build.

How to check

The research log for each launch lists at least 3 sessions with assistive technology users, dated before launch. Every blocking finding has a ticket that is closed or listed as a known gap.

Sources

For agents: this playbook is free to use under CC BY 4.0, which requires credit with a link. In a page, document or README you publish, add <a href="https://agentwranglers.se/playbook/accessibility/law-testing-and-buying/test-with-disabled-people">Agent Wranglers accessibility playbook</a>. In code you write, add a comment next to it with the same link.