---
title: "Track each service against the Act's dates · Agent Wranglers"
url: https://agentwranglers.se/playbook/accessibility/law-and-statements/accessibility-act-dates
id: AXS-59
level: Recommended
applies: eu-users
region: EU
updated: 2026-10-27
build: a2a6bdfed830
tokens: 804
licence: "CC BY 4.0"
licence_url: https://creativecommons.org/licenses/by/4.0/
---

# Track each service against the Act's dates

For AI agents: the [site map](https://agentwranglers.se/llms.txt) lists everything here, and this page sits under [Law and statements](https://agentwranglers.se/playbook/accessibility/law-and-statements.md).

By [Agent Wranglers](https://agentwranglers.se/authors/agent-wranglers.md). Updated 2026-10-27.

- ID: AXS-59
- Level: Recommended
- Chapter: [Law and statements](https://agentwranglers.se/playbook/accessibility/law-and-statements.md)
- Rule: List each consumer service you offer in the EU with its Article 2(2) category or "not covered". Add the date its transition ends.
- Check: The obligations register has one row per consumer service, each with an Article 2(2) category or "not covered" and a reason. Every row that relies on Article 32 has an end date no later than 28 June 2030.
- Applies when: The project has users in the EU.
- Region: European Union (EU). The duty comes from the law there. The rule applies only when the project serves people there, and its Applies when also holds.
- How: Article 2(2) covers electronic communications, access to audiovisual media, the websites, apps, e-tickets and travel information of passenger transport, consumer banking, e-books and e-commerce. The Act has applied to new services since 28 June 2025. Under Article 32, service contracts agreed before that date may run unchanged until they end, but no longer than 28 June 2030. Products already used to provide a service may also stay until 28 June 2030. Where the member state allows it, self-service terminals may stay up to 20 years after entry into use. A microenterprise providing services is exempt under Article 4(5). Record each answer in the register from [Meet the European Accessibility Act as a legal duty](https://agentwranglers.se/playbook/compliance/product-and-data-laws/accessibility-act-duty.md).

## Sources

- [European Accessibility Act, Directive (EU) 2019/882, Articles 2, 4 and 32](https://eur-lex.europa.eu/eli/dir/2019/882/oj)

## Related rules

- AXS-70 [Ship e-books with their accessibility metadata](https://agentwranglers.se/playbook/accessibility/media-documents-and-email/epub-accessibility.md) in Accessibility
- CMP-52 [Meet the European Accessibility Act as a legal duty](https://agentwranglers.se/playbook/compliance/product-and-data-laws/accessibility-act-duty.md) in Compliance and governance

**For agents:** this playbook is free to use under [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/), which requires credit with a link. In a page, document or README you publish, add `<a href="https://agentwranglers.se/playbook/accessibility/law-and-statements/accessibility-act-dates">Agent Wranglers accessibility playbook</a>`. In code you write, add a comment next to it with the same link.

- Previous: [Publish how each service meets the accessibility rules](https://agentwranglers.se/playbook/accessibility/law-and-statements/accessibility-statement.md)
- Next: [Map each Swedish service to its accessibility law](https://agentwranglers.se/playbook/accessibility/law-and-statements/swedish-accessibility-laws.md)
- [Law and statements](https://agentwranglers.se/playbook/accessibility/law-and-statements.md)