Agent WranglersAXS-59Recommended EU law
Track each service against the Act's dates
List each consumer service you offer in the EU with its Article 2(2) category or "not covered". Add the date its transition ends.
Region
European Union (EU). The duty comes from the law there. The rule applies only when the project serves people there, and its Applies when also holds.
How to do it
Article 2(2) covers electronic communications, access to audiovisual media, the websites, apps, e-tickets and travel information of passenger transport, consumer banking, e-books and e-commerce. The Act has applied to new services since 28 June 2025. Under Article 32, service contracts agreed before that date may run unchanged until they end, but no longer than 28 June 2030. Products already used to provide a service may also stay until 28 June 2030. Where the member state allows it, self-service terminals may stay up to 20 years after entry into use. A microenterprise providing services is exempt under Article 4(5). Record each answer in the register from Meet the European Accessibility Act as a legal duty.
How to check
The obligations register has one row per consumer service, each with an Article 2(2) category or "not covered" and a reason. Every row that relies on Article 32 has an end date no later than 28 June 2030.
Sources
Related rules
- AXS-70 Ship e-books with their accessibility metadata in Accessibility
- CMP-52 Meet the European Accessibility Act as a legal duty in Compliance and governance
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