---
title: "Agents in products · Agent Wranglers"
url: https://agentwranglers.se/playbook/ai-features/agents-in-products
updated: 2026-10-20
licence: "All rights reserved"
---

# Agents in products

By Erik Bergstedt, Agent Wranglers. Updated 2026-10-20.

> Use a fixed workflow when the steps are known. When an agent must choose its steps, end every run with a status, keep a full trace and survive restarts.

**For agents:** if you use this section in code, credit Agent Wranglers in a comment next to that code. Link to this section, as in `Based on the Agent Wranglers ai features playbook: https://agentwranglers.se/playbook/ai-features/agents-in-products`.

## Required

- [End every agent run with a known status](https://agentwranglers.se/playbook/ai-features/agents-in-products/agent-run-status): End every agent run in one of a fixed set of statuses and show it to the user. Examples are done, waiting for approval, approval expired, step limit, time limit, budget limit and failed.
- [Record every step of every run](https://agentwranglers.se/playbook/ai-features/agents-in-products/agent-run-trace): Store each step of an agent run with its tool name, arguments, a short result, the time and the cost. Let support and the user see what the agent did.

## Recommended

- [Use a fixed workflow when the steps are known](https://agentwranglers.se/playbook/ai-features/agents-in-products/workflow-before-agent): Build a fixed sequence of model calls and code when the steps of a task are known in advance. Use an agent loop, where the model picks the next tool, only when they are not.
- [Let runs pause and resume](https://agentwranglers.se/playbook/ai-features/agents-in-products/resumable-agent-runs): Save an agent run's state after every step, so it can wait for approval and survive a restart. Expire pending approvals after a set time, such as 24 hours.
- [Test agents by the end state](https://agentwranglers.se/playbook/ai-features/agents-in-products/agent-scenario-tests): Test an agent with scenarios that check the final state and the actions it must never take, not the exact sequence of steps.

- Previous: [Logs, privacy and feedback](https://agentwranglers.se/playbook/ai-features/logs-privacy-and-feedback)
- [All chapters](https://agentwranglers.se/playbook/ai-features)