---
title: "Ask for a conformance report before you · Agent Wranglers"
url: https://agentwranglers.se/playbook/accessibility/testing-and-procurement/buy-accessible-software
id: AXS-63
level: Recommended
updated: 2026-10-27
build: a2a6bdfed830
tokens: 800
licence: "CC BY 4.0"
licence_url: https://creativecommons.org/licenses/by/4.0/
---

# Ask for a conformance report before you buy

For AI agents: the [site map](https://agentwranglers.se/llms.txt) lists everything here, and this page sits under [Testing and procurement](https://agentwranglers.se/playbook/accessibility/testing-and-procurement.md).

By [Agent Wranglers](https://agentwranglers.se/authors/agent-wranglers.md). Updated 2026-10-27.

- ID: AXS-63
- Level: Recommended
- Chapter: [Testing and procurement](https://agentwranglers.se/playbook/accessibility/testing-and-procurement.md)
- Rule: Before you buy a component your customers will see, such as a chat widget or a booking tool, get its Accessibility Conformance Report. It covers EN 301 549 or WCAG 2.2 AA. Test its worst claims yourself.
- Check: Every vendor in the register whose interface reaches customers has a conformance report dated after its last major release. It names its VPAT edition and version, such as INT 2.5Rev. It has a note of the 3 claims you tested.
- How: A widget you embed becomes part of your service, so its barriers become yours. Ask for a report on the current VPAT template, version 2.5Rev from April 2025. Its EU edition covers EN 301 549, and its INT edition covers EN 301 549, Section 508 and WCAG 2.2 in one report. Each criterion says "Supports", "Partially Supports", "Does Not Support" or "Not Applicable", with remarks. Read every "Partially" and "Does Not". Test 3 of them by keyboard and screen reader, and put the right to a fix into the contract. Record the report in the [vendor register](https://agentwranglers.se/playbook/compliance/processors-and-transfers/vendor-register.md).

## Sources

- [ITI – VPAT and Accessibility Conformance Reports](https://www.itic.org/policy/accessibility/vpat)
- [ETSI EN 301 549 V3.2.1](https://www.etsi.org/deliver/etsi_en/301500_301599/301549/03.02.01_60/en_301549v030201p.pdf)

## Related rules

- AXS-76 [Make chat screens work with a keyboard and a screen reader](https://agentwranglers.se/playbook/accessibility/forms-changes-and-time/accessible-chat.md) in Accessibility
- CMP-13 [Keep one register of vendors](https://agentwranglers.se/playbook/compliance/processors-and-transfers/vendor-register.md) in Compliance and governance
- AXS-64 [Publish your own conformance report](https://agentwranglers.se/playbook/accessibility/testing-and-procurement/publish-conformance-report.md) in Accessibility

**For agents:** this playbook is free to use under [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/), which requires credit with a link. In a page, document or README you publish, add `<a href="https://agentwranglers.se/playbook/accessibility/testing-and-procurement/buy-accessible-software">Agent Wranglers accessibility playbook</a>`. In code you write, add a comment next to it with the same link.

- Previous: [Fix accessibility defects by a deadline](https://agentwranglers.se/playbook/accessibility/testing-and-procurement/accessibility-defect-deadlines.md)
- Next: [Publish your own conformance report](https://agentwranglers.se/playbook/accessibility/testing-and-procurement/publish-conformance-report.md)
- [Testing and procurement](https://agentwranglers.se/playbook/accessibility/testing-and-procurement.md)